Privacy policy

We value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data.


1. Information We Collect

We may collect the following information from customers:

  • Name

  • Phone number

  • Email address

  • Delivery address

  • Order and payment-related details

This information is collected when you contact us, place an order, or use our services.


2. How We Use Your Information

Your information is used for:

  • Processing and delivering orders

  • Customer support and communication

  • Order confirmation and updates

  • Improving our products and services

We do not sell, rent, or trade your personal information to third parties.


3. Data Protection & Security

We take reasonable steps to protect your personal data from:

  • Unauthorized access

  • Loss or misuse

  • Disclosure or alteration

Only authorized personnel have access to customer information.


4. Sharing of Information

We may share limited information only with:

  • Delivery partners (for order fulfillment)

  • Government or legal authorities, if required by law

No data is shared for marketing without customer consent.


5. Cookies & Online Data

If applicable, our website or online platforms may use cookies to enhance user experience. You may disable cookies through your browser settings.


6. Customer Rights

You have the right to:

  • Request access to your personal data

  • Ask for correction or deletion of your information

  • Withdraw consent for communication

To do so, please contact us using the details below.


7. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be effective immediately upon posting.


8. Contact Information

For any questions or concerns regarding this Privacy Policy, please contact:

Address:

Deshi Tokri Ward No. 20 Gandhi Nagar Katihar Bihar-854105

📞 Phone: +91 9341830490
📧 Email: support@deshitokri.com