Terms of service

By accessing or purchasing from our business, you agree to comply with the following Terms & Conditions. Please read them carefully.

1. Business Information

We operate a food products business offering traditional snacks, sweets, and grain-based products.

Address:
Gandhi Nagar, Near Mahesh Pani Plant
PO–Katihar, Katihar, Bihar – 854105

Phone: +91 9341830490
Email: ranjanrakesh98@gmail.com

All products are prepared and packed with care and hygiene.
Product images and descriptions are for reference; slight variations in color, texture, or taste may occur due to natural ingredients.
Products are meant for personal consumption only.

All prices are mentioned in Indian Rupees (₹).
Prices are subject to change without prior notice.
Taxes, delivery charges, or platform fees (if applicable) may be charged separately.

Orders once placed cannot be modified or cancelled after dispatch.
We reserve the right to accept or reject any order due to availability, pricing errors, or other reasons.

Payments must be made in full before order dispatch (unless otherwise agreed).
We are not responsible for payment failures due to bank, network, or third-party payment gateway issues.

Delivery timelines may vary depending on location and courier services.
Delays caused by courier partners, weather conditions, or unforeseen circumstances are beyond our control.

Due to the perishable nature of food products, returns or refunds are not accepted once the product is delivered.
If you receive a damaged or incorrect product, please contact us within 24 hours of delivery with proof.

Our products may contain ingredients such as wheat, peanuts, nuts, and jaggery.
Customers with allergies should carefully review ingredient details before purchase.
We are not liable for any allergic reactions.

All product names, descriptions, and content are the property of our business and may not be copied or used without permission.

We shall not be liable for any indirect, incidental, or consequential damages arising from the use or consumption of our products.

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.

Deshi Tokri Ward No. 20 Gandhi Nagar Katihar Bihar-854105

📞 Phone: +91 9341830490
📧 Email: support@deshitokri.com